Theater FAQ’s

Advanced sales are encouraged! Purchase your tickets ahead of time through our website. Tickets will be priced higher at the door.

Nope! You will be emailed your ticket and can show your PDF on your smartphone at the door.

There are no refunds on any PIT purchases. No exceptions.

If you are not able to attend a show for which you have purchased tickets, call the box office at 212-244-1722 or email info@thepit-nyc.com before 6pm the day of the show. We will put a PIT credit for the face value of your tickets on your account. This credit can be used toward classes or shows at The PIT. PIT credit expires one year after the issue date. We do not offer any credit for shows that have passed. Show line-up is always subject to change and we do not issue refunds based on these changes.

Any and all other PIT purchases are not subject to refund, but a credit may be issued. To see if your purchase qualifies for a PIT credit, please email info@thepit-nyc.com.

We do not guarantee admission after a show has started. Late seating is at the discretion of night management. For sold out shows, if you have not arrived by the ticketed start time, we reserve the right to give your seats to our stand-by list.

For all sold out shows, there will be a stand-by list at the door, available when our box office opens at 6:00PM the night of the show. To add your name to the stand-by list, you must sign up in person at the box office. If all pre-purchased tickets are not claimed, the House Manager will admit the Stand-By list on a first-come, first-serve basis, pending availability.

We recommend our audiences be 18+. Our content is live, uncensored, and unpredictable. If you have questions about the appropriateness of a particular show, feel free to give us a call at 212-244-1722.

For best seating and to avoid lines, we recommend that you arrive about 30 minutes early. We open doors for our shows right at “show time,” but you can hang out at Pioneers Bar (138 W 29th St) before the show and come back before show time.