Refund Policy and Ticketing Agreement | Peoples Improv TheaterPeoples Improv Theater

Refund Policy and Ticketing Agreement

Refund Policy

There are no refunds on any PIT purchases. No exceptions.

Class transfers or exchanges are allowed up to a week before the class begins. There are no credits/transfers/exchanges after that time period or after the class begins. The PIT reserves the right to change class instructors if needed.

If you are not able to attend a show for which you have purchased tickets, call the box office at 212-563-7488 or email info@thepit-nyc.com before 6pm the day of the show. We will put a PIT credit for the face value of your tickets on your account. This credit can be used toward classes or shows at The PIT. PIT credit expires one year after the issue date. We do not offer any credit for shows that have passed. Show line-up is always subject to change.

Any and all other PIT purchases are not subject to refund, but a credit may be issued. To see if your purchase qualifies for a PIT credit, please email info@thepit-nyc.com.